Answers for the road ahead.
Clear guidance about what works in the preview today and what will arrive with the operational service.
Booking
How do I plan a ride?+
Enter a pickup, destination and schedule, then preview the proposed ride options. Live requests are not enabled in Phase 1.
Can I schedule for later?+
Yes, the preview supports UK-formatted date and time selection. No operational reservation is created.
Can I change a journey?+
In the preview, use Back to update the journey. Live change rules will be published before launch.
Payments & cancellations
Which payment methods are accepted?+
Payment has not been enabled. Supported methods will be confirmed with the chosen secure payment provider.
What is the cancellation policy?+
The policy is still under business and legal review. No binding cancellation terms are published yet.
Will the displayed price be final?+
No price is currently generated. Real fares will only appear when the pricing API is connected.
Airport journeys & support
Where will airport pickup happen?+
Pickup instructions will be airport-specific and configured once service coverage is confirmed.
Will flights be tracked?+
The interface is prepared for future flight details, but live tracking is not operational.
How do I contact support?+
Verified support contact details will be published on the Contact page when configured.